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Hiring a moving company is a big decision—especially in a bustling and growing area like Salt Lake City. While most people ask about pricing and availability, there are less common questions that can help you avoid moving day disasters. Here are eight thoughtful questions to ask your Salt Lake City moving company before signing on the dotted line.
1. What Steps Do You Take to Protect My Home During the Move?
Most people focus on their belongings—but what about your walls, floors, or door frames? A reputable Salt Lake City moving company should use floor runners, door frame protectors, and padding for railings. This level of care shows professionalism and attention to detail.
2. How Do You Handle Moves During Inclement Weather in Utah?
Utah’s weather can be unpredictable. Ask how the company adapts their moving services for snow or rain—especially during winter months. A reliable moving company should have weather protocols, vehicle maintenance schedules, and backup plans.
3. Can You Provide an Itemized Moving Estimate? Are There Extra Fees?
A clear, upfront moving estimate avoids surprises on moving day. Ask for a breakdown of labor, mileage, fuel, packing materials, and optional services. This is essential for comparing local movers transparently.
4. What’s Your Protocol for Specialty Items Like Pianos, Safes, or Artwork?
Don’t assume all moving companies are equipped for specialty items. Whether you're relocating a baby grand piano or antique furniture, ask about their experience, equipment, and insurance for fragile or oversized goods.
5. How Are Damages and Claims Handled—And How Long Does It Take?
Inquire about the moving insurance coverage, the claims process, and response times. A trustworthy Salt Lake City moving company won’t shy away from this. You want someone who owns their mistakes and corrects them promptly.
6. Can You Provide References from Recent Moves in My Neighborhood?
Ask for local references—not just Google reviews. Hearing from people in your zip code or neighborhood offers better context. Bonus: it confirms the company has experience with the unique layout of Salt Lake City homes and apartments.
7. What Time Will the Moving Crew Actually Arrive—And How Is That Guaranteed?
It’s one thing to book a time window and another to receive clear confirmation. Ask if they offer GPS tracking or text confirmations for crew arrival. Timeliness is a hallmark of a reliable moving company.
8. Can I Bundle Services Like Packing and Unpacking, Storage, and Furniture Setup?
Convenience matters. Many full-service local movers offer bundled packages that include packing and unpacking, storage units, or post-move cleanup. Bundling often saves time and money compared to hiring multiple vendors.
Why Choose Bailey’s Moving & Storage?
Hiring a Salt Lake City moving company shouldn’t be a leap of faith. Asking the right questions and hearing the right answers ensures you hire a team that’s organized, transparent, and prepared for anything Utah can throw at them.
For over 70 years, Bailey’s Moving & Storage has been the trusted Salt Lake City moving company for families, businesses, and individuals across Utah. Our deep roots in the community, commitment to professionalism, and full range of services—from local to long-distance moves, packing and unpacking, and secure storage—set us apart. We don’t just move boxes—we move lives with care, reliability, and unmatched experience.
Ready to make your move? Get a free quote today and discover what makes Bailey’s a uniquely qualified partner for your next relocation. Let’s make your move smooth, stress-free, and successful.
